I’m trying to buy something from Amazon<\/A> but my account has been broken since Thursday. Any time I try to submit my order Amazon<\/A> just responds with:<\/P> An error occurred when we tried to process your request. Rest assured, we’re working to resolve the problem as soon as possible. If you were trying to make a purchase, please check Your Account<\/U> to confirm that the order was placed. We apologize for the inconvenience. Being a reasonable geek and a person in the Internet industry I expect this kind of thing will happen. So, I decide to wait and try later. Yep, it didn’t work later either. <\/P> Since their online help didn’t solve my problem I decided to ask them for help. Amazon<\/A> has one method to ask for help: an online form. I don’t mind filling out a form. There’s just one problem… the form doesn’t work. I tried from work on my desktop machine. I tried from work on my laptop. I tried from home on my laptop. I tried from home on my home desktop. I tried clearing my cache. I tried deleting cookies.<\/P> My account is broken. I am unable to submit the support form. I’m unable to get in touch with Amazon<\/A>, right? We’ll see. As a last resort I sent mail to every single Amazon.com<\/A> address I was able to find on their website (everything from press addresses to their recruiting addresses). Hopefully someone will reply.<\/P> Here’s my advice to Amazon<\/A> and everyone else who has customers: Think about it – what happens to your customers if they can’t get a hold of you? I’ll tell you, they get pissed off and they go away.<\/P> If it weren’t for the $50 gift certificate Amazon<\/A> is holding hostage I’d write them off and take my business to Barnes and Noble<\/A>.<\/P><\/p>\n","protected":false},"excerpt":{"rendered":" I’m trying to buy something from Amazon but my account has been broken since Thursday. Any time I try to submit my order Amazon just responds with: We’re sorry! An error occurred when we tried to process your request. Rest assured, we’re working to resolve the problem as soon as possible. If you were trying […]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[6],"tags":[96],"class_list":["post-481","post","type-post","status-publish","format-standard","hentry","category-idlelife","tag-idlelife"],"jetpack_featured_media_url":"","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/www.little.org\/blog\/wp-json\/wp\/v2\/posts\/481","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.little.org\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.little.org\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.little.org\/blog\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.little.org\/blog\/wp-json\/wp\/v2\/comments?post=481"}],"version-history":[{"count":0,"href":"https:\/\/www.little.org\/blog\/wp-json\/wp\/v2\/posts\/481\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.little.org\/blog\/wp-json\/wp\/v2\/media?parent=481"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.little.org\/blog\/wp-json\/wp\/v2\/categories?post=481"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.little.org\/blog\/wp-json\/wp\/v2\/tags?post=481"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}
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