My DSL speed seems like it's been going downhill, so I ran a speed test.

The rate I should be getting? 3072 kbp/s download, 384 kbp/s upload.  Now I have to sit on hold.  What a great way to spend the weekend.

Before you ask, I tried multiple tests on servers in Ireland, England and the US.  Reported download speed ranged from 175 kbps to 972 kpbs (upload was consistently around 300 kbps). 

"All of our agents are currently on calls.  Please hold and your call will be answered in rotation."  GAH!